
Many of the articles we publish on Estate Assist are not based on hypothetical problems.
They come from problems we have actually encountered while helping families with deceased estates.
Estates that have been delayed for years.
Assets that cannot properly be accounted for.
Family members who have no idea what has happened to money belonging to the estate.
Payments that nobody can explain.
And, in some of the more serious matters we have dealt with, money that appears to have been improperly removed from an estate.
Those experiences have shaped one of the principles that we repeatedly encourage when dealing with deceased estates:
Estate administration should be open, transparent and capable of being explained.
That is also why, when we are called in to assist with an estate that has gone wrong, one of our first questions to an heir is usually:
“Have you been given access to the deceased estate bank statements?”
What Do We Mean by “Access”?
We do not mean that every heir should have internet banking access to the deceased estate account or should be able to transact on it.
The executor is responsible for administering the estate and the estate banking account is operated as part of that administration.
What we mean is much simpler:
Have the heirs been shown what money came into the estate account and what money went out?
Have they received statements?
Can significant payments be explained?
Can the balance in the account be reconciled with what they have been told?
Or are they simply expected to accept:
“Everything is being dealt with.”
without ever being shown what is actually happening?
Those are very different situations.
Why Is the Estate Bank Account So Important?
Once an executor has sufficient estate funds in hand, the Administration of Estates Act requires an estate banking account to be opened in the name of the estate, unless the Master directs otherwise.
Estate money received by the executor is supposed to be dealt with through the proper estate administration process.
The estate account can therefore become one of the most useful records when trying to understand what has actually happened in an estate.
It may show:
- money received from the sale of an asset;
- proceeds from investments;
- rental income;
- insurance or other payments received after death;
- payments to creditors;
- municipal payments;
- professional and administration costs;
- distributions;
- transfers between accounts; and
- withdrawals or payments that may require further explanation.
When an estate has been administered properly, these transactions should ultimately fit into an understandable financial picture.
Section 28 of the Administration of Estates Act specifically regulates estate banking accounts and also provides that the executor may be required by the Master to provide a bank statement or other evidence of the position of the account.
The Bank Statement Often Tells a Different Story
When we are brought into a problematic estate, we normally hear the history first.
One family member says one thing.
The executor says something else.
Another heir remembers an asset being sold but does not know where the proceeds went.
Someone says that expenses had to be paid.
Another person believes there should still be substantial money left in the estate.
Trying to resolve that argument purely through correspondence can be extremely difficult.
The bank statements are different.
They show transactions.
If R500 000 came into the estate account, there should be a record of it.
If R200 000 subsequently left the account, there should be a transaction showing that too.
The next question becomes:
What was that payment for?
Very often, that is where the real investigation into a troubled estate begins.
Not Every Unfamiliar Payment Means Money Was Stolen
This is equally important.
An heir looking at an estate bank statement may see payments that they do not recognise.
That does not automatically mean there has been misconduct.
There may be completely legitimate explanations.
The estate may have paid:
- SARS;
- municipal accounts;
- bond payments;
- creditors;
- advertising costs;
- valuation fees;
- conveyancing expenses;
- executor’s remuneration;
- professional fees; or
- other legitimate costs of administering the estate.
The purpose of transparency is not to create suspicion around every transaction.
It is to make sure that transactions can be explained.
There is an enormous difference between:
“I don’t recognise this R35 000 payment.”
and:
“That was the conveyancer’s account. Here is the invoice and proof of payment.”
The second answer normally ends the enquiry.
The problem arises when nobody can provide an answer.
Warning Signs We Take Seriously
There are certain situations that immediately make us want to examine the financial records more closely.
For example:
The executor refuses to provide any information about the estate’s finances.
Assets have been sold but nobody can explain where the proceeds are.
Large payments have been made to the executor or related persons without a clear explanation.
Money appears to have been transferred from the estate account into a personal account.
Heirs are repeatedly told that there is “no money left”, but nobody can provide a reconciliation showing where it went.
The executor’s version of the finances changes over time.
There are unexplained cash withdrawals.
Payments appear unrelated to the administration of the estate.
Or the amounts appearing in the eventual estate accounts do not seem to correspond with the underlying transactions.
None of these facts, standing alone, necessarily proves theft or wrongdoing.
But they are reasons to start asking questions.
The Liquidation and Distribution Account Is Important — But We Often Want to See the Records Behind It
The executor must eventually prepare a Liquidation and Distribution Account.
This is an important document.
According to the Master’s Office, the account includes the assets and liabilities of the deceased, the cash reconciliation, distribution of the assets, and income and expenditure arising after death.
Once examined by the Master, the account generally lies open for inspection for at least 21 days and interested persons may lodge objections. The Administration of Estates Act also allows the Master to require supporting vouchers and documentation relating to entries in the account.
But when we are investigating an estate that has already gone wrong, we do not necessarily want to look only at the final figures appearing in the account.
We want to understand how those figures were reached.
That is why bank statements, invoices, sale agreements, proof of payments and supporting documents can become so important.
“The Master Approved It” Does Not Mean Heirs Should Never Ask Questions
Families sometimes believe that because the Master supervises the administration of deceased estates, every transaction has necessarily been independently investigated.
That is not how heirs should approach their own interests.
The Master performs an important supervisory role and examines the executor’s account.
But the legislation itself recognises the right of an interested person to inspect the account and lodge an objection to it.
The Administration of Estates Act specifically provides for an executor’s account to lie open for inspection and permits a person interested in the estate to object to it before the inspection period expires.
Transparency therefore does not undermine the administration process.
It supports it.
Good Executors Should Not Fear Transparency
There is another side to this issue which is sometimes forgotten.
Transparency also protects the executor.
If an executor has administered the estate properly, keeping proper records makes it much easier to answer questions from heirs.
When somebody asks:
“What happened to the proceeds from the vehicle?”
the answer should not require an argument.
It should be possible to show the receipt of the funds, what happened thereafter, and how this is reflected in the estate administration.
Clear records protect everyone.
They protect the beneficiaries.
They protect the executor.
And they greatly reduce the chances of suspicion and family disputes developing later.
Our Approach to Estate Administration
Our approach is therefore very simple:
The people who have a legitimate financial interest in an estate should not be unnecessarily kept in the dark.
That does not mean heirs administer the estate themselves.
It does not mean that every beneficiary gets to approve every payment.
And it does not mean that an executor cannot perform the duties for which they were appointed.
It means that the administration should withstand scrutiny.
There should be records.
There should be supporting documents.
There should be explanations for material transactions.
And the money belonging to the estate should be capable of being accounted for.
When an Estate Has Gone Wrong, Start With the Money
If you suspect that a deceased estate has been mismanaged, delayed unnecessarily or that money cannot be properly accounted for, there may be hundreds of pages of correspondence and years of history.
But one of the first places we generally start is much simpler.
Show us the estate bank statements.
From there, we can begin establishing:
What money entered the estate?
Where did it come from?
What money left?
Who received it?
What was the payment supposedly for?
Is there supporting documentation?
And does the financial history correspond with the Liquidation and Distribution Account and the explanation that the heirs have been given?
Sometimes everything can be satisfactorily explained.
Sometimes it cannot.
Either way, the documents normally provide a much better starting point than speculation.
Dealing With an Estate Where Things Don’t Add Up?
Estate Assist regularly assists with deceased estates that have become complicated, delayed or difficult to understand.
Where concerns exist regarding the financial administration of an estate, we can assist in reviewing the available estate documentation, bank transactions, Liquidation and Distribution Accounts and supporting records to establish what has happened and identify the issues that may require further attention.
If you are an heir and something about the estate simply does not make sense, one of the first questions worth asking is:
“Can I see how the estate money has been dealt with?”
Because good estate administration should not depend on blind trust.
It should be capable of being accounted for.
Estate Assist – Cloete Inc
This article provides general information regarding deceased estate administration in South Africa. Every estate is different and the article should not be regarded as legal advice concerning any particular estate.





